Policies and Procedures
At Haircuts on Wheels we take responsibility regarding your privacy, very seriously. The information we require when booking your appointment, is requested in order to provide you with the best possible service.
As a company that specializes in offering clients convenience, we require our clients to give us 24 hours notice if they need to cancel an appointment for any reason. Failure to do so will result in a $20.00 service charge to their credit card or on account to be paid the following visit.
All gift certificates are non-refundable.
Client Satisfaction/Refund Policy
Client satisfaction is our number one priority. We require our clients to contact us within 48 hours of the performed if they are not satisfied with the end result, due to a technical error made by the stylist. An appointment is then made for the stylist/manager to come back and an assessment will be done to determine if a redo is necessary.
Limitations of Liability
Haircuts on Wheels shall not be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on the materials that make up the website.
Hair and Aesthetic Services
By using services offered through Haircuts on Wheels, the client hereby agrees to indemnify and save harmless Haircuts on Wheels from any form of liability caused by the services rendered.
Clients of Haircuts on Wheels accepts that they are responsible for verifying that the Services are suitable for its needs including any health conditions that could affect the Service. Client shall supply all information reasonably necessary to enable Haircuts on Wheels to provide the Services safely. The client’s failure to supply the foregoing when reasonable required by Haircuts on Wheels shall relieve Haircuts on Wheels of any obligation to perform the Services previously agreed schedule. Client shall indemnify, keep indemnified and save harmless Haircuts on Wheels from and against any liability, losses, damages, costs and expenses arising from Haircuts on Wheels use of information supplied by Client to Haircuts on Wheels.